Privacy Policy

1. What We Collect

• Account information: Name, email address, and profile details you provide during sign-up or onboarding.
• Project data: Footage you upload, project briefs, messages with editors, and delivered files.
• Payment information: Processed securely by Stripe. We do not store your full card number, CVC, or bank credentials on our servers.
• Usage data: Pages visited, features used, and interactions with the platform to improve the experience.

2. How We Use Your Data

• To match you with editors and manage your projects.
• To process payments and manage escrow via Stripe.
• To communicate with you about your projects, account, and platform updates.
• To improve the platform experience through anonymized analytics.

3. What We Don't Do

• We do not sell your personal data to third parties.
• We do not share your footage or project files with anyone other than your matched editor.
• We do not use your content for advertising or marketing without your explicit consent.

4. Third-Party Services

• Firebase (Google): Authentication and database.
• Stripe: Payment processing and escrow management.
• Cloudflare R2: Secure file storage for uploaded footage and deliverables.
• Amplitude: Anonymized product analytics.

Each service has its own privacy policy. We only share the minimum data required for each service to function.

5. Data Retention

• Account data is retained as long as your account is active.
• Project files are retained for 90 days after project completion, then deleted.
• You can request deletion of your account and associated data at any time.

6. Your Rights

• Access, correct, or delete your personal data.
• Export your data in a portable format.
• Opt out of non-essential analytics.

To exercise any of these rights, contact us at support@cutjam.io.

7. Changes to This Policy

We may update this policy as CutJam evolves. Material changes will be communicated via email. Continued use of the platform constitutes acceptance of the updated policy.